Service Coordinator

What will you be doing?

At Dophou in Bodegraven, quality comes first — in our work and in the way we treat customers and colleagues. We build long-term partnerships and are an employer that truly stands by its people. As a Service Coordinator, you will have the opportunity to organize service and maintenance projects efficiently, bring structure to operations, and directly contribute to the high standards our clients have appreciated for many years.

In this versatile role, you coordinate and manage the complete process surrounding service and maintenance activities — from initial request to execution and completion. You are the first point of contact, monitor progress, and ensure flawless delivery of both smaller follow-up activities and larger service projects.

Servicecoördinatie & planning:

• Receiving, registering, and prioritizing service requests
• Preparing and monitoring the planning for your team of service technicians
• Coordinating with clients, the Technical Manager, and fellow coordinators
• Preparing reports and providing input for invoicing

HoW do we work at Dophou?

Our team consists of 50 qualified professionals — we call them “Dophou’ers.” Everyone is given a high degree of autonomy and responsibility. We also know exactly what we stand for and what we are working towards.

Dophou is a financially healthy and growing mid-sized company operating in the utility and building services sector. We maintain building-related installations such as refrigeration, heating, air handling, and control systems, and provide a complete range of technical services.

You will work in a committed and professional team environment with room for initiative, responsibility, and personal growth. Communication lines are short, collaboration is close, and the atmosphere is energetic. You will be part of the Service & Maintenance team, where customer focus, expertise, and ownership are key.

What do we expect from you?

• MBO+/HBO level of working and thinking (vocational or bachelor level)
• Several years of experience in a similar role (service coordination, work preparation, or service & maintenance)
• Strong communication skills, stress resilience, and a service-oriented mindset
• Preferably living in the Bodegraven area (or willing to commute to Bodegraven)

WHat do we offer?

For this varied and independent role within a pleasant and growing organization, Dophou offers:

• A competitive salary of €3,500 – €4,500 gross per month
• A 39-hour work week
• 25 vacation days + 6 additional leave (ADV) days
• 8% holiday allowance
• 65% employer contribution to your pension
• A laptop and smartphone
• Extensive training and career development opportunities within our organization

Interested?

Please use the contact form to submit your details, CV and motivation. Recruitment for this vacancy is coordinated by RAAS, our recruitment and selection partner. If you have any questions about the position, please contact chamilla@raas.today or call +31 6 1972 6583. After an initial introduction, we also offer the opportunity to meet a colleague or spend a (part of) a day on the job.